Shipping & Returns

Shipping within the UK

All orders shipped within the UK are dispatched next business day sent either Royal Mail First Class or Royal Mail First Class Recorded. In addition to this there is free shipping First Class within the UK for all orders over 25 GBP. First Class mail generally arrives within 1-2 working days from dispatch.

Rest of World Shipping

Orders outside the UK are despatched next business day and can be sent via Royal Air Mail or Royal Air Mail Recorded. Delivery time is quoted between 2-5 working days.

Returns

For all warranty replacements please email sales@e-cigz.co.uk No warranty will be replaced until inspection of the faulty item or items have been sent back to us. Upon inspection of the faulty item & or items we will post the replacement item back to your address. No replacement items will be posted out to customers before inspection of any faulty items.

Guarantee

All our products come with a 28-Day Guarantee. Purchasers should be aware that our Electronic Cigarette Atomizers and E.Cigarette Rechargeable Batteries, although made to the highest quality are functional devices that may fail or degrade over a period of time, especially if in constant use (An Electric Cigarette Atomizers natural lifespan is around 14-60 days and an Electronic Cigarette batteries expected lifespan is 2-3 months).
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