Conditions of Use

1. General Conditions / Applicability
1.1. These general conditions are applicable on all deliveries of E-Cigz London. and on all agreements concluded with E-Cigz London. E-Cigz London reserves the right to change or to extend the conditions from time to time.
1.2. By using the internet site of E-Cigz London, (www.e-cigz.co.uk) and /or by ordering goods the purchaser accepts these General Conditions and he also accepts all rights and obligations as mentioned on the internet site.
1.3. In case of the purchaser referring to his General Conditions, those conditions are not applicable if there does not exist a previous written consent by E-Cigz London.
1.4. The definition "Purchaser" extends to every visitor of the internet site that is to say every private person or corporate body that has or will have a contractual relation of any kind with E-Cigz London .

2. Agreements
2.1 The Purchaser confirms they are 18 years of age or older at the time of the purchase.
2.2. An agreement is concluded at the moment of payment by the Purchaser.
2.3. The Purchaser and E-Cigz London agree that by using electronic ways of communication a valid agreement is concluded as soon as the condition of article 2.2. has been fulfilled. The absence of an original signature does not alter the fact of a binding nature of the offer and the acceptance of it. The electronic files of E-Cigz London are valid as a presumption of proof, so far as permitted by law.

3. Prices
3.1. All prices on the site are subject to change.
3.2. The purchaser is responsible for any import duties, taxes, and tariffs.
3.3. The shipping cost is not included in the price, unless specifically mentioned.

4. Payment
4.1. In the case of orders via the internet site, there exists the following ways of payment :PayPal & Direct Deposit,

5. Deliveries and terms of delivery
5.1. Orders are delivered as soon as possible. The terms of delivery mentioned in the internet site are only an indication and do not count as final. E-Cigz London can put additional information concerning these terms of delivery on the internet site or make this information known in another written way. This information is only meant as an indication.
5.2. If a product is ordered by the purchaser is momentarily out of stock, information will be given about the availability. The purchaser will be informed of the delay by e-mail or by telephone.
5.3. Deliveries will be made to the address indicated by the purchaser at the conclusion of the agreement.
5.4. E-Cigz London will take care of the delivery by mail or by any other means to be chosen by E-Cigz London , for the account of the purchaser. Delivery by mail or in any other way will take place after the receipt of the payment for the products by E-Cigz London . The ownership is handed over at the delivery itself.
5.5 Delivery will be made at risk of the client. E-Cigz London can not be held responsible for local restrictions because of legislation.
5.6 Delivery will be made as soon as the entire payment has been received.
5.7 We cannot be held responsible for damage or loss to the goods during shipping. We will not be held responsible for detained packages.

6. Time to consider
6.1. After the delivery of the ordered product, the purchaser has the possibility of canceling the present agreement with E-Cigz London within 7 working days after receipt. The purchaser is not obliged to give a reason for this cancellation.
6.2. If the purchaser wants to dissolve the agreement as per article 6.1. of these conditions, he must announce this to E-Cigz London in writing ( letter, fax or e-mail). He immediately must send the products back to E-Cigz London . The costs and the risks of this return have to be borne by the purchaser himself.
6.3. The payments that the purchaser has made at the moment that he chooses to rescind the agreement with E-Cigz London as per the articles 6.1 and 6.2 of these conditions, will be paid back by E-Cigz London within 14 days after the return of the products minus a 20% restocking fee.
6.4. E-Cigz London reserves the right to refuse the products that are sent back or to pay back only a part of the amount that has been paid by the purchaser if E-Cigz London suspects that the product has been opened, used or damaged by the purchaser ( i.e. not by the fault of E-Cigz London of by the fault of the delivery services).
6.5. If a product is sent back that in the opinion of E-Cigz London is damaged by an act or negligence of the purchaser or can be attributed to the purchaser, E-Cigz London will inform him in writing (letter, fax or e-mail) . E-Cigz London has the right to withhold the decrease in value of the product as a direct consequence of this damage from the amount to be paid back.

7. Guarantee and responsibility
7.1. For delivered products by E-Cigz London., only the guarantee as established by the manufacturer of the products, is applicable.
7.2. E-Cigz London can only be held responsible for damage caused on purpose or caused because of serious fault, or that comes into existence because of circumstances that by law are automatically at the risk of E-Cigz London. E-Cigz London is never responsible for consecutive damage, trade damage, indirect damage or loss of benefit or turnover.
7.3. If E-Cigz London is obliged to pay a damage fee, this damage fee will never be higher than the amount of the invoice relating to the product or the service which caused the damage.
7.4. Circumstances which, in any case, cannot be attributed to E-Cigz London are the following: strikes, lock-outs, illness, import-, export- or prohibition transit, transport problems, non respecting of obligations by sub contractors, production breakdown, atmospheric disasters, nuclear catastrophe, war or the threat of war, or fault of E-Cigz London except by malicious intent or serious fault.
7.5. The legal responsibility of E-Cigz London as established by law is unimpeded by the contents of these articles.
7.6. Without prejudice, there can be no question of a guarantee in the following cases : * the product has been altered; * the original invoice cannot be presented , has been altered or has been made illegible; * the defects are the consequence of a use that is not appropriate or that is injudicious; * damage that has been caused by malicious intent, serious fault or by negligence.

8. Product Use
8.1 The electronic cigarette is meant as an alternative to smoking tobacco. It is not a stop smoking device. It is not a medical device. It is not meant to increase health.
8.2 Nicotine should not be used by pregnant women, those who may become pregnant, those with medical conditions, or children. Nicotine should not be used by people who do not smoke because they can become addicted to nicotine.

9. Lowest Price Promise
9.1 This only applies to other UK E-Cig vendors
9.2 Price match will only apply on like for like items
9.3 Evidence must be given in the form a valid URL to pricematched product

10. Personal details
10.1. E-Cigz London will only make use of the details of the purchaser according to its policy of privacy.
10.2. E-Cigz London always applies the relevant rules and legislation of privacy.

11. Discounts and Vouchers
11.1 Discount coupons and codes cannot be used in conjunction with any other offer
11.2 Discount coupons and codes are not applicable to the GG line of products

12. Recycling and End of Life Items
12.1 E-Cigz London is a WEEE compliant company 
12.2 We can accept free of charge end of life items (chargers, ecigs and batteries) for safe recycling through the various agencies we are registered with.                                                                                                     12.3 Items should be returned by mail to the E-Cigz London company address mentioned in our contact area section.

12. Postage
12.1 UK postage on the GG line is not free and must be Royal Mail 1st Class signed For
12.2 International postage on the GG line is not free and must be Royal Mail International Signed For


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